Tenants Information

As a tenant renting through Wilkie May & Tuckwood, you can be confident that you will be looked after by us.

Here is some information for potential tenants, but please get in touch if you would like to know more.

All properties managed by Wilkie May & Tuckwood are let on an Assured Shorthold Tenancy for a six-month period unless otherwise stated.

We will obtain references beforehand from a reputable agency who will carry out the necessary checks.

All rental figures are generally exclusive of council tax, water rates and utility bills. Where there are joint tenants all parties, including husband and wife, must be named on all agreements.

Tenants are responsible for any insurance they consider necessary for their own possessions introduced into the property.

Rent and deposit

All rents are payable in advance, usually by standing order mandate. A deposit of five weeks rent will be required in advance to be held against damages, dilapidations, non-payment of rent etc and is returnable, less such deductions, after vacation at the end of the tenancy.

Application for a property

All adults will be named on the tenancy agreement and will therefore be fully and jointly liable for the property. You will be asked to complete an in-depth application asking for your personal information and income before we start the actual referencing process. Should this flag up any adverse credit history and/or shortfall of income requirements then we seek the instructions of our Landlord before proceeding further. It is therefore imperative that this is completed accurately. The signing of an application form does not commit the agents or the Landlord to granting you a tenancy.

Signing of the tenancy/taking possession of the property

This usually takes place on the first day of the tenancy at our offices. On or before this date you will be required to make an advance payment of rent plus a deposit will be required. These monies must be paid to us in cash, Bankers Draft or Building Society cheque. We are happy to provide you with our bank details if you wish to pay by direct transfer. Thereafter rent is payable monthly in advance by standing order mandate either direct to ourselves or to Landlord dependant on whether we are managing the property or not.


You will be informed when your tenancy begins whether we are providing a management service or whether you will deal directly with your Landlord. As Managing Agents we carry out visits to the property on behalf of the Landlord. The first one is carried out 4 – 6 weeks after you move in and thereafter every quarter.

Tenants Fees

Under the Tenant Fees Act (2019) A landlord or agent cannot require you (or anyone acting on your behalf or guaranteeing your rent) to make certain payments in connection with a tenancy in England.

They cannot require you to enter a contract with a third party for the provision for a service or for insurance or make a loan in connection with a tenancy.

From 1 June 2019, the only payments that landlords or letting agents can charge to tenants in relation to new contracts are:

– Rent

– A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above

– A refundable holding deposit (to reserve a property) capped at no more than 1 week’s rent

– Payments associated with early termination of the tenancy, when requested by the tenant

– Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy

– Payments in respect of utilities, communication services, TV licence and Council Tax

– A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement

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